Last Updated: September 13, 2026
Instructions for users, customers, and business clients to request the permanent deletion of personal data processed by New Codes Intelligence applications.
In compliance with Meta Platform Policies, the Indian Digital Personal Data Protection Act, and international data privacy regulations, New Codes Intelligence provides a clear mechanism for any individual or business to request the deletion of their personal information.
Inbound WhatsApp message logs, conversation histories, and lead profiles processed by Triage.
Instagram user-scoped IDs and conversation transcripts.
Client CRM records, project questionnaires, and client intake answers stored in StudiOS.
Account registration details and uploaded studio media assets.
Option A (Email): Send an email to privacy@newcodes.app with the subject line "Data Deletion Request". In your email, please include: (a) Your full name, (b) Your registered phone number (for WhatsApp data) or Instagram handle, and (c) Your account email.
Option B (In-App): Studio administrators can delete client projects and associated lead profiles directly from their respective application dashboards (StudiOS / Triage).
Upon receipt of a valid request, our compliance team will acknowledge receipt within forty-eight (48) hours.
All specified personal data will be permanently purged from our active databases and backup logs within thirty (30) days.
A formal confirmation email will be sent to the requester upon completion.